In the series “Manager Dialogue,” Prof. Heinz Lohmann introduces leading figures from the healthcare industry in conversation. The individual episodes provide deep insights into the guests’ perspectives and the thought structures of this important economic sector.
He discusses with Michael Teich, Managing Director of ICS adminservice GmbH, the opportunities of Business Process Outsourcing for the healthcare industry.
Reduced resources coupled with increasing demand for healthcare services compel hospital managers to explore new approaches to address rising cost pressures. Hospital HR departments are also increasingly subjected to cost and time pressures in economic competition and are forced to achieve greater efficiency. Service partnerships offer an effective concept for optimizing HR processes and consistently aligning them with the corporate strategy. Hospitals delegate responsibility, for example, for payroll, thereby creating scope for future-oriented topics such as recruitment, personnel development, and employee retention.
For 20 years now, ICS adminservice GmbH has specialized in Business Process Outsourcing (BPO) in human resources, as well as finance and accounting.
