Working at ICS

What working at ICS means

As an experienced BPO service provider with over 30 years of market experience, we know: The success of ICS adminservice is built upon the people who work with us. Our employees are our most valuable asset. Therefore, it is important for us to create an environment where people feel comfortable, can develop, and wish to remain part of our success long-term – because only together can we uphold our high quality standards every day.

Our career paths show how we specifically promote development

Dual study program

Get off to a smart and practical start in your professional life – with a dual study program that combines theory and real project experience.
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Career changers

Breaking new ground? With us, you can get started without any detours – with real opportunities for motivated career changers.
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Our current vacancies

Accounts payable clerk (m/f/d)

Do you consider bookkeeping to be a versatile field of activity? Is accounting more than just number crunching for you? Thanks to your experience in accounts payable, are you familiar…
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Financial Accountant (m/f/d)

Are you looking for a job that combines payroll accounting and customer service? As a payroll specialist (m/f/d), you will be the first point of contact for our customers for…
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Our promises to future employees

Trust &
Esteem

 

Every vote counts. We listen, encourage personal responsibility and value performance.

Sense &
Effect

 

We enable our customers to concentrate on their core business – and thus create real added value.

Development &
Further education

 

Individual career paths, internal training and external certifications ensure personal growth.

Work-life balance & flexibility

 

Modern working time models, home office options and family-friendly solutions.

Security &
Stability

 

A reliable employer with clear structures and sustainable growth.

Modernity
Working environment

 

Digital tools, ergonomic workplaces and a collegial environment with short distances.

Our values

More family time

Enough free time is important. You can balance family and career with the help of our family-friendly working hours, part-time models and vacation days.

More togetherness

Working at ICS means teamwork – collegial, open, trusting. Cooperation at eye level and mutual consideration are important to us.

More extras

Stay healthy, enjoy financial benefits, provide for old age and get ahead personally – convince yourself of our other extras.

More acclimatization

We have established an onboarding process that will accompany you safely through the new waters during your first period and make it easier for you to get started with us.

How we live our live our employer brand

30 days holiday

If you do a lot professionally, you should also have enough time to unwind and really switch off. With ICS adminservice, you therefore receive 30 days of vacation per year – so even longer trips are no longer a problem!

4 ICS Family Days

In addition to your holiday, you will have one day per quarter for the small and big challenges of everyday life, such as visits to the authorities, important appointments or care bottlenecks.

4 ICS care days

Analogous to the Family Days, employees who have taken over the care of needy relatives from care level 1 onwards receive 4 days off per year.

Flexitime

Even more short-term flexibility is offered by our flexitime model with multi-hour account. This allows you to vary your daily working hours in accordance with legal requirements.

Special leave

Certain events in life require special attention and make everyday working life a distant prospect. We understand this and provide appropriate special leave in the event of marriage, the birth of a child and death, among other things.

Anniversaries

We are particularly pleased about many years of service. To ensure that you also have reason to rejoice, you can fulfil a long-awaited wish by granting yourself a non-cash asset and relax during your special leave.

Works council

We are proud of the fact that our works council, consisting of 5 members, is constantly working constructively and fairly together with the management to improve our working conditions. Together, both parties have already launched 16 company agreements over the years, which make working at ICS adminservice even more pleasant and lucrative for you.

Corporate Culture – ICS Family

We know that we can only succeed together and support and enable strong teamwork. This ensures that every employee has a holiday replacement, and in regular team meetings and coordination rounds, you can exchange ideas with colleagues and discuss the small and large successes and hardships of everyday work. We communicate defeats just as offensively as successes. And we are also working constructively together on improvement. Our flat hierarchy and the associated short information and decision-making paths further simplify cooperation.

Feedback is important to us. Because in order to become better, we have to learn, from experiences, from mistakes and from others. That’s why we regularly conduct customer and employee surveys. As part of our annual feedback meetings, you can exchange ideas with your team leader about your work task and with regard to mutual expectations and requirements, as well as give each other constructive criticism. In addition, our staff meeting for all colleagues takes place twice a year, where you have the opportunity to ask direct questions to the management. In addition, the doors of our management are always open to you for an exchange.

Employee events

If you work well, you should also be sociable. We celebrate at least twice a year in a large group. As part of the summer party and the Christmas party, all employees meet for a cozy get-together away from their daily work. If there are employee anniversaries to celebrate in a year, we also organize a central celebration for our employees to thank long-standing employees.

Health

We stay healthy! With our annual Health Day, we ensure individual health prevention for our employees. We also support you in the purchase of computer workstation visual aids and ergonomic workplace equipment.

Group accident insurance

We have taken out group accident insurance for our employees, which covers accidents at work and on the way to work as well as accidents in everyday life.

Recommend employees

Good employees are not easy to find. For this reason, ICS adminservice supports the commitment of its own employees to promote our company’s growth with the program “Find a colleague – book a premium”. We reward every recommendation from ICS adminservice as an employer with the payment of an attractive bonus.

Profit-sharing

We all work together for the success of our company. Therefore, we think it is only fair that all employees of ICS adminservice benefit from a successful financial year. That is why we give you a financial share in the company’s success when you achieve the annual result. By the way, you can also convert this amount into your pension scheme funded by ICS adminservice!

Company pension scheme and capital-forming benefit

We support you in building up a private pension plan. You can conveniently pay your share tax-free from your gross salary, as it is best for you – either monthly or once a year in the form of a one-off payment. In addition, we pay permanent employees a monthly amount as a capital-forming benefit.

Development and training

You can discuss individual further training requirements and career plans with your manager in the annual appraisal interview or via the short official channels. We organize comprehensive seminars for you, for example on soft skills – sharpening social skills or legal changes in the area of remuneration and accounting. These take place in-house and recur annually so that you are always up to date professionally. You can watch webinars conveniently from your workplace via our online HAUFE access.

Parking place

With our exclusive employee parking spaces, you can park directly in front of our office building for a small monthly fee and thus save yourself a lengthy search for a parking space. Public parking spaces are also within walking distance.

About Us

Annett Klein

When a job suddenly feels like the right place: Annett has been working at ICS adminservice since 2023 – and describes her time there as her dream job. A team…
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Jennifer Weinkauf

A job that feels good – because the team fits, the daily routine is structured and there is still room for real freedom. She has been with ICS adminservice since…
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Julia Bauer

A dual study program, a good feeling right from the first interview – and a team that feels more like a motivating university lecturer than a traditional accounting department. Julia…
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Marvin Pfeiffer

At ICS since 2018 – and has long been more than “just” part of the team: Mr. Pfeiffer stands for responsibility, independence and smart solutions. He loves the freedom to…
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Who we want to be attractive to

Trainee

who are looking for practical and appreciative training in a modern environment

Our Vacancies

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Our Vacancies

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Our Vacancies

At ICS adminservice, you work right in the middle of the process pulse: organized, close to the customer, always with impact. We are looking for people who like responsibility and keep an overview.

Join the team and design efficient processes that really help companies move forward.

Training at ICS

Start your training at ICS adminservice and immerse yourself in the world of modern administration. You learn practically, digitally and with real projects instead of gray theory.

Ideal for all those who know how to structure – and want the future.

Who we want to be attractive to

We don’t just want to offer jobs, we want to design working environments
– with room for development, appreciation and personality.

At ICS adminservice, we shape the future – together, humanely, reliably.

Julia Kokerment

Human Resources Officer

Our HR officer will support you in all matters relating to employee support, work processes and personnel development.
Whether organizational questions, contractual matters or individual concerns – you will receive fast, clear support.
Empathetic, structured and solution-oriented – for strong cooperation and smooth HR processes.

Phone: +49 3461 2782 139

E-mail: bewerbung@ics-adminservice.de